Water entering my machine even when it is off?

You say that the builders took the supply off the mains before the stopcock. These were not builders, they were cowboy builders. Any feed off of your mains should be after the stopcock in your house, not before it. You need to turn off the water supply from your outside stopcock. You then need to put a new pipe after the stopcock and also a service valve on the supply pipe near to your machine so that you can turn the supply off after the machine has finished its cycle so that this doesn't happen again. If you can't do this yourself, get a local plumber to do it. You will also need to replace the solenoid valve as well, as this is where the problem started from.

Dave.
July 2011

the inlet valve is fault or the machine is after the stop tap and as the pressure drops it releases the inlet valve and fills/floods out of the door.these machines rely on water pressure to shut the inlet valve otherwise at low pressure they become a drippy tap.shut door and leave water on for a few day and see if it fills.if it does inlet valve issue.if it doesn't put it down to turning water off.

ck
July 2011