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Replacing the cable between the control unit and door sensor?

Hi, our alarm keeps going off as the system believes it is being tampered with whareas all that has happened is the cable between the unit and door sensor has been stood on. Can i remove the front cover of the control unit and replace the broken cable without the alarm going off or do i need an engineers code first? We have an Optima XM6

Mark6
September 2010
Optima XM6Security Systems, Home Alarm SystemsControl Alarm Going
Praise be GTS has spoken

God
September 2010
gods talk is on the level of his intellect

gts
September 2010
if you remove the cover of the panel,you may need the engineering code,if it has not been changed by the installer,then it is ,9999.to enter the engineer programme,pres prog,9999 you will get a bleep,to exit,press reset hope this helps

mm
September 2010
Just do not stand on the cable, job fixed.

God of answers that are worse than the question.........
September 2010
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