While you wait for answers, we may have found some information which could help you.
Click here for Machine Bobbin HolderPfaff Creative 1473 Thread stuck in bobbin race?
Can I open the foot feed for my Paff Creative 1471?
where?
how can i remove the top of my pfaff creative 1469?
Sewing Machines?
Pfaff 1469 Creative - skipping stitches - timing issue?