Check to make sure there is nothing blocking or stuck in the ducts. Remove the registers and see if anything is in the ducts. Also, see if your unit has a variable speed motor. Meaning it has several taps for different speeds, make sure for cooling it is set on high. Heating set on medium. Check your filter for dirt. Check see, if you have dampers at the take offs in the basement. Make sure the ones for the second floor are all open, maybe close some down a little on the first floor to push air to the second floor.
paul
July 2007