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how can I stop my bobbin jamming?

I have a brother 4000D. When I start to sew the machine makes a horrible noise and the top threads all loop up under the bobbin and the machine jams. I have cleaned it out and changed the needle and bobbin, what else can I do

Janet Upward
May 2008
BrotherHousehold Appliances, Sewing MachinesStart Machine Top
Hello Janet,
Have you made sure you have threaded the machine with the presser foot up and the top tension between 4 and 6? e-mail me with the problem if you have checked these things.
Ken

drivewithken@blueyonder.co.uk
May 2008

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