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Mend BT Synergy 4500 Help Phone Red

BT Synergy 4500 handset locked?

Please can you help
granddaughter locked BT Synergy 4500 phone but on pressing the red phone symbol and the * to unlock it nothing happens all it says is press unlock and *

john
February 2008
I had the same problem but none of the solutions I found on various blogs worked, and just pressing the hash key (as suggested by the phone itself!) didn't work either. Tried every combination I could find... eventually I managed to unlock it by continually pressing the hash key many times in quick succession.

Finbar
December 2012
Thanks Ian worked a treat! My 9 month old son was playing with it and locked it. Thanks for the tip :-)

Darren
April 2011
can you please give me some advice how to unlock my phone

mr johnson
January 2011
i have tried both options that you have suggested
1) menu key and then *
2) unlock red button and then *
neither work!!
Please help I cant use my handset!!

SS
August 2010
did you sort it ?
if not press the I above the menu and the star to unlock
eg the top row middle button and star to unlock

jud
June 2008
I hope your phone is still not locked. If it is the manual says to select the UNLOCK option then * for 3 secs. If you've not got a manual you can see it online at: http://www.shop.bt.com/content/uni2/documentation/498n/025455.pdf

There is also a helpline : 0870 605 8047

Regards

Ian
May 2008

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