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BT Synergy 3505 I can't hear them but they can hear me?

Hand set 2 works perfectly, but hand set 1 will ring, when picked up, the person at the other end can hear me but I can't hear them.
I have tried deselecting the hand set, then reselecting, but this didn't help either

Linda
June 2012
BTTelephones, Corded Phones3505 T Me
We have the same problem. It is the earpiece that is not working so we press the handsfree button when we answer a call. Not ideal but it works.

748rich
December 2012

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