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BT Synergy 4500 has stopped working?

Phones have stopped working main base unit still rings but you can not answer it or dail out i have put new batteries in the three hand sets,i no the line is ok all three hand sets just keep flashing BASE 1 CAN YOU HELP.

Chris Shaw
December 2007

Telephones, Corded Phones Stopped Working Main

I have this system and 3 of the 4 handsets no longer work, they seem to melt the batteries!! Unit is now just over 12 months old so no come back.

Anyone else have a similar problem?

Beckster
September 2009

I had a similar problem with a 3105. Switching the power off to the base unit and switching on again has cured it, I suspect the base unit got confused following a recent power cut.

Dave W
December 2007

You don't need a receipt. A credit card statement or similar proof of purchase will suffice. Second, under the Supply of Goods and Services Act, if a product fails in under six months it is up to the retailer to prove that they are no faulty not you to prove that they are.

t
December 2007

We have exactly the same problem, all three handsets became de-registered 2 days ago and won't re-register. BT were not helpful and there reply was 'woo it seems like you have a problem'!

Even through we only bought the macine in July, as we can't find the receipt, it's our tough luck.

Hope that you fair better.

Donna Amess
December 2007