Your question is difficult to understand.
If you wish to send it back - as in return it - then that's a matter between you and the company who sold it to you - the vendor. Their terms and conditions apply.
You may be talking about a product called FIXMESTICK
https://www.youtube.com/watch?v=1bDMVYRSlpo
but that's just a guess.
Good Luck...
February 2017
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