6. Black screen in Veo Digital Studio or Yahoo! Messenger.
Veo Digital Studio:
Start the Veo Digital Studio and then click on the "Take a Snapshot" button. The camera light should turn on.
Click the "Settings" button and then click the "Advanced Settings" button.
On the Video Quality screen, click the "Defaults" button to enable the default settings for the camera.
Click "OK" and then "OK" again. You should now see the live video on your screen.
If you still see a black image on the screen, try disabling the overlay feature to see if this resolves the issue:
Unplug the camera from the computer.
Start the Veo Digital Studio and then click on the "Take a Snapshot" button.
The Veo Digital Studio will indicate "Digital Video PC Camera is not connected to this computer." Click "OK" to this message.
Click the "Quick Fix" button and then check in the "Disable Overlay" checkbox. Click "Fix it" and then close out of the Veo Digital Studio.
Plug your camera back into the computer and then try the Veo Digital Studio again.
Yahoo! Messenger:
Make sure that your camera works and you can see yourself by following the steps above for the Veo Digital Studio.
Close the Veo Digital Studio and then start Yahoo! Messenger.
In Yahoo! Messenger, click on Tools->Start My Webcam.
If you see a black screen, in the My Webcam window, click on File->Preferences.
On the left side of the Prefences window, select Webcam.
Click on the "Camera Source" button. In the Camera Source drop down menu, select the Veo PC Camera or Veo Web Camera and then click OK.
Click on the "Camera Settings" button and then click the "Defaults" button.
Click "OK" and then "OK" again to close the Properties window.
If you still see a black screen in the My Webcam window, please contact Yahoo! for more assistance or refer to the Yahoo! Messenger Webcam Help page at:
http://help.yahoo.com/help/us/mesg/webcams/index.html
some one
January 2005
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