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My dualit 4 slot Lite toaster will only Lock down to toast on one side?

The 4 slot toaster will only engage to toast on one side i.e only 2 slots and the other lever will not engage at all I presume there is some form of cut out which prevents the elements heating up when the lever is no engaged.Cant find a simple way in to the mechanism withou removing outer casing and disconnecting all the wiring.Any help or suggestions would be appreciated
Thanks
Colin

Colin
September 2012

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