ok angela what i was trying to eliminate was dismantling hood if prob was no supply or blown fuse (fuse is only 3amp and can blow when a bulb goes doesnt always mean elec fault) Also I meant the plug could be on top of the cupboard between it and the ceiling. Anyway I will proceed assuming the supply to the hood is ok:- 1) Isolate hood from elec supply if not sure which plug switch off fuse box (electricity kills!) 2) Open out door to full extent and remove filter cage 3) If you have glass hob under hood cover it with cloth and a board so if you drop anything you wont break glass also isolate it in case you accidently turn it on. 4) The door will come to a stop. Look inside hood you should see a red plastic stop on each side of quadrants (may be screws on later hoods) pull on stops (or remove screws)at same time pulling door slightly foward to override stops. 5) You may need two people door is heavy. Pull door further open untill it comes out of the hood completely .6)you will see the right side track that the hood quadrant came out of has a little button that the quadrant operates when it goes over it this is the micro switch the button could be jammed.Will be near back of track.7) If you cannot reach it up the track look inside hood there may be an inspection panel you can remove to reveal the switch on right side. (if this switch faulty or jammed nothing works it is usual prob with this hood) If not this would need elec meter and elec knowledge to diagnose. Best of luck.
Kenjo
March 2012