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Mend BT Phone Rings Tone

when the phone rings there is no ring tone on the extension?

The batteries went dead on my extension phone and after I installed new batteries although the phone works OK to send and recieve calls. When there is an outside call the base unit rings, but the extesion does not, I am unable to fix this.
The model is BT Studio 1100 (dual phone)

Ernie Small
May 2010
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Find out how to mend BT answering machines