For anyone else stuck with this problem, the circular bit you need to take off is on the right hand side on the bottom at the front.
You first need to disconnect the electrics, (easily done, it pulls out) and then you need a star shaped screw-driver head to take the three screws out
Rob C
January 2007
Easy - it is blocked. U need to tip it backwards, unscrew the circular but on the bottom front of the mahine (it will leak so do so slowlyt and have a bucket to hand). Then pull the "screw" out and clean it/inside the hole. You may find a coin or something.
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