I have the same problem, and recieved an electric shock when examining the lock area with my finger. Machine reached the rinse cycle locked then decides to stop, then follows a continuous beeping noise. Paid approx 1300 plus for this machine only 19 months ago, should perform better than this. Come on SIMPSON developing a bad name for otherwise a good brand. Not happy customer bad SIMPSON experience. Yes they should be recalled immediately.
Landes
October 2011