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heatslave 20/25 boiler not working and the reset button is not lit up. ?

I have a heatslave 20/25 boiler. I have no hot water and the heating is not working. It sounds as though the burner is not firing up but I have tried the reset button but nothing happens. Also the reset button is not lit up as I think it was previously was. The lockout light is not on either. I just had my tank topped up yesterday but it had plenty of oil in it as it was. Can anyone help?

Carol H
October 2009
One way or another Carol, your burner will be controlled by either a reset button or the red lock out button on the burner itself. Thats within an aluminium cover usually, especially if you have a balanced flue.
Please check them again, and post back.

John
October 2009

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