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how do I fix my insignia ns-m10ohd?

When I insert the dvd, the screen remains blue. The guy at best buy said the lasers were probably misaligned, but that doesn't help me because I don't know how to fix it. ANY HELP PLEASE!!!!!!!

Kristi
March 2009
Sorry I don't Have an answer but am having a similar problem somebody please help. I know a little about electronics so I took It apart to see if anything was lose and everything looks perfect. When I put a dvd in it says dvd format incorrect i have tried dozens of movies and get he same error message.

Esteban
March 2009

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