Mend > Desktop PCs

a can not send my e-mails out get error #ox800cc69?

a can not sens e-mails but can receive them and go on line when i send a e-mail a get error# ox800cc69 what do i do
its a dell

donna moore
April 2008

Dell Computers, Desktop PCs Not Send Out Error

What Chris F has said is ISP dependent. So my answer stands.

t
April 2008

If you are using outlook express or similar means to send/receive, the "my server requires authentication" box needs to be ticked. If it is not ticked it will not send mail, but it will still receive. To find this setting open o/e click on tools,accounts,highlight the mail account,click on the "servers" tab and the box referred to is at the bottom of the frame on the left. Tick it and then click Apply.Then you are done, exit out of all of the pages and try it, see if it sorts it.

Chris F
April 2008

Check that the SMTP settings in your email client match what your ISP tells you to set.

It isn't possible to give a better answer because I don't know who your ISP is not what email client you are using.

t
April 2008

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