beko wma510w washing machine help?

My Beko wma510w wasing machine works, looks and sounds great on an empty cycle. As soon as I put clothes in (have tried a half load and a full load) it sounds like it's banging on something, it makes a hell of a racket and the drum is moving all over the place. Have lookes at all the suspension brackets and the y all look intact.

Tania
September 2010

Yes I tried this as well and it worked.
Many Thanks

clarkydot
August 2008

ive found a solution on another question.

i had to switch off,
switch back on
hold start button for 3 seconds
switch off and on again

this fixed the problem so if anyone else has same prob just do the above steps

thanks all

marie
February 2008