Miele W 838 error code?

I have lent my Miele W838 to my mother-in-law. The machine is in Chile, while I am in Norway, making diagnosis a bit difficult for me. To further complicate things, I have only been able to download the instruction manual in Dutch.

When starting on a washing cycle, it will take in water, then immediately start to pump it out. The drum will not move.

To the right of the control knob there is a vertical row of lights (prewash, wash, rinse, rinse stop (Spoelstop in the Dutch manual), pump, and anti-wrinkle/stop (Kreukbeveiliging/Einde in the Dutch manual)

The following lamp will be lit: Kreukbeveiliging/Einde.
The following lamp will flash: Spoelen (Rinse)