I had the same fault on my W842 - including the loud noise from the drum! Now the
I phoned Miele Service and the fault is "No drum detection".
I now have to wait 6 days for service visit.
I am trying to decide whether to write the machine off. It is 13 years old, but in superb shape and Miele do like to quote their "20 years service life".
Current call out charge is £111 inc 1 hour labour. Plus parts.
If I don't proceed (uneconomic to repair) it will cost £72.
The new Miele I would consider is around £850.
BigRedBucket
September 2012