You have 1 of 3 problems 2 easily fixed.
This link melts when the unit overheats (given you bought the correct size of replacement thermal link)
1 The heater was covered with a towel/denims to dry, this causes the overheating, remove same.
2 An item of furniture (Back of couch, curtains etc) is restricting airflow around the grills causing overheating, remove them.
3 Your thermostat is broken (the bit attached to the control button on the right) you will have to renew this.
Sandy
November 2007