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how can i insert ink cartridges?

I have recently bought an eson C46 from ebay, and am attempting to insert the ink cartridges. However, when I press the button next to the power button, the ink cartridge holder only moves about an inch over to the left, meaning I have open the black and which section, but not the colour.
Any ideas please?

Kate
October 2007
hi - you say you're pressing the button on the printer but are you going through your PC's printer maintenance options, there should be an ink cartridge replacement function (go through start menu, settings: printers & faxes, then select printing preferences, & go to maintenance, & select the replacement cartridge option) that will take you through it in stages. That's how it works with my PC & epson C44plus anyway, apologies if that's what you're already trying, though...!

sam
October 2007

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