Delonghi Magnifica 4200 infuser completely jammed at top?

Hi, my Delonghi manifica 4200's infuser is stuck high up to the right and is completely stuck, tried moving motor etc after reading fixes but it's not moving at all. Once switched on it's only left with the triangle warning light only. Its completely stripped as far as I dare take it, I've moved the belt / motor and it doesn't wind down. It looks in an un natural place, as high to the right as it will go, I can't grab it.
Currently drinking Nescafe and its knocing me sick lol.
Any advice would be great.... Cheers Neil.