Mend > DTT Receivers

My Humax YouView Set Top Box suddenly making a purple picture?

My Humax YouView box is making a purple picture.

When I turn it on and my TV on I either get no picture from the YouView box or a purple screen and no sound.

After a while (during which I've normally turned the YouView box and TV on and off a few times) the box starts to work normally. I have changed the HDMI cable and this made no difference. I don't think this has been caused by the kids changing a setting.

Any idea?

Brian
July 2015

Humax Humax HDR-1000S Video, DTT Receivers Set Box Turn

I purchased a new high speed quality HDMI cable and the issue with purple screen went straight away and has never returned

Ade
November 2020

Unplug from mains. Then plug in again. fixed

grogs46
December 2016

Or pink picture as in my case !
My workaround is this -
Tuned TV to work independently of Humax stb.
(New tv setup as you would without a Humax.)
Connected Humax via scart to TV to access programme recording facility, using 'ext' setting.
Now I watch most programmes using the 'TV' source setting in HD.
I switch to back to 'ext' source setting to watch recorded programmes.
TV direct access = No pink screen !!
ext via scart = No pink screen !!

I know it's more involved but I gave up looking for a 'solution''. At least this works !

999bellringer
July 2016

Faced a similar issue. I fixed this by ensuring the HDMI lead was properly connected at the back of the unit!

GJ
June 2016

Yes. If YOU read these sites, none have the answer. Hence my question. (Posting a link to Let me Google That For You is not helpful.)

Dan
July 2015

Lots of stuff on the web suggest this is a common problem (you DID search for yourself, didn't you?).

Found this:
https://community.youview.com/youview/topics/screen_has_a_purple_magenta_tint

https://community.bt.com/t5/YouView-Boxes/Purple-Pink-screen-when-bringing-Humax-Youview-box-out-of/td-p/1431942

http://bfy.tw/dl0

X
July 2015