The TV guide on my 6021 is empty?

My husband checked all cables, aerial & searched for new channels, but this does not solve the problem. If I put channel number in it comes on & I can record it, or going the "back way" if I know the times of what I want to record, I can set it up, but each has to be done individually, is time-consuming & doesn't allow for series.
I can watch pre-recorded stuff & have many "freezes"/ refusal to turn off etc. If I reformat the drive will that bring the channel guide back?

Angela Meadows
February 2014

This question about has been answered umpteen times since Top UP TV ceased broadcasting on 1st November 2013.

Try a search.

T
January 2014