how do i get the tv guide back its gone ?

Yours is the 31st of similar questions that have been asked on howtomendit this month.

Top Up TV used to broadcast its own 14 day programme guide, but permanently ceased broadcasting on 1st November 2013.

You need to change to freeview’s 8 day guide.
Menu >> Set-up >> Change your box settings >> TV Guide Type
Use the < > keys to switch to the 8 day freeview guide.

Immediately after changing the setting to the 8 day epg a Top Up TV recorder owner should be patient. It can take a few hours before all the epg is populated without any gaps.

If you still have a card installed then one suggestion elsewhere is to also remove the card.

Good luck.

See the DTT Receiver section for other questions and answers on DTT receivers.

Neil S
November 2013