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electric fire dimplex?

when I turn my fire on with remote the fire comes on but no bulbs lights or flame appears

julie
October 2013
DimplexHeating, Convector HeatersElectric Fire Dimplex
have you tried the bulbs to see if they work ok

Maureen and Steve
December 2013
can you re-post question with model No

toptrish
October 2013

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Dimplex Electric Fire - No Flame/Lights?