I have had exactly the same problem - TWICE! They replaced it for free last time as it was one month inside the warranty, but now, once year and one month later it is happening again with the new machine (same model) and they were INCREDIBLY rude when I called them as they claim I have never had a machine, never had an engineer and never had a replacement! COmputer says no attitude...
I think a class action lawsuit could actually be considered here...what do you think?
Laura
Laura Seal
January 2006