I had a similar problem with my dualit toaster, I have just spoken to Simon at Masterspares 023 8084 4338, he is reallly helpful and has explained how to resolve my problem. Give him a ring, I'm sure he could help you too.
Humphrey
March 2007
Automatic Answer
While you wait for answers, we may have found some information which could help you.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix toasters.