both side panels come off to reveal 4 screws.undo these and the 2 screws at the back which will allow you to lift the hob top.you then need to remove the cross member bar to release the hotplates.this can be tricky
ck
October 2011
Automatic Answer
We may have found other answers which could help you.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix electric cookers.