My mother-in-law has a Main BF water heater which is nearly 2 years old. When boiler was 10 months old the gas installer replaced the thermocouple because the pilot was going out. As this did not cure the problem I contacted the manufacturer who sent an engineer. He said as the boiler worked for a few days and the pilot did no go out whilst he was there he said it may be the over heat stat. The boiler worked for a few more months and the problem returned. I spoke to technical at Main and they advised it could be the overheat stat which was then replaced. After 2 days the pilot is going out again. I have noticed that if the hot water tap is turned on to allow the main burner to light and then turned off, the pilot stays on but if the main burner is left on to fill a bowel for washing up the pilot light will not be alight after the tap is turned off. Logic suggests the system IS overheating. We want to ask British Gas to provide a maint' contract but need to make the boiler funtional first. I have given all details in the hope someone has seen this before.
A message to Chris M. You are spot on. British gas came and found partial blockage on air intake. Man said fault was flame lift.
Thanks Chris M I hope this helps someone else
Brian
August 2011
No expert on these but if it is a balanced flue check that it is properly fitted, sealed and that the air intake part is not partially blocked or covered. This can cause the flames to lift off the burner in search of air while in use which can drag the pilot out too
chris m
August 2011
Automatic Answer
We may have found other answers which could help you.
howtomendit.com for free repair help, information and advice.
