Heat Surge will be opening repair shops throughout the US in Feb 2011. You will need to take it to a service center because parts will most likley be required. If you cant wait until the launch of service take it to you local electronics shop and have them contact HS for parts. Heatsurgeparts.com Heat Surge will only ship parts to a verifiable repair facility. No residential parts shipping is offered.
C Gallo
January 2011
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