Mend > Vacuum Cleaners

How can I fix my Kenmore Whispertone 100 with Power Mate vacuum cleaner?

My Power Mate to my Kenmore Whispertone 100 keeps shutting off when I bump it against the wall or other object. If I press the reset button on the Power Mate, the Power Mate comes back on, but quickly turns off again when I bump something again. Is the Power Mate fixable or do I have to buy another one?

Joyce Biby
June 2006

Kenmore Household Appliances, Vacuum Cleaners Kenmore Vacuum Cleaner

You most likely have a connection problem causing your powermate to be intermittant. Carefully inspect the wand cord, handle connector on the hose, and cord connecting the lower want to the powermate unit. Connections get corroded/ burned/ damaged/ worn over time. I have seen the lower cord get frayed on these and cause problems. If everything appears okay, check the swivel (part of the hose that plugs into the canister unit). Swivel it side to side to see if the powermate goes on and off. Inspect the cord on the swivel (if it is a 180 model). If you need any more help, e-mail us at arctic@worldlynx.net.

Help Around the House
June 2006