Thank you all.. We found the problem.. We opened the bag place, removed the filter ... Behind the filter is a grate over the end of the motor.. We gave the motor a little push with a screw driver and voila the motor started when we plugged it in again..
The motor on the beater attachment worked but the vacuum motor was "stuck"..
Stan k
November 2009
do you have a hole or tear or split in your hose?
sally anne
November 2009
Is there suction at the hose's handle? I would check the swivel part in the power nozzle, where it makes the bend. They clog from time to time.