zanussi will only drain?

can any one help please. my zanussi jetsystem washer/dryer is just over a year old it has stoped doing anything exept drain. no mater what i set it to. dry/wash/spin/ it will only drain. i have empted the pump and looked at the filter nothing seams to be wrong there.there is no water in the machine now. if i fill the washing machine with a bucket of water it will drain as it should but it will not do any thing els.
just to clarify .this as a zanussi electrolux jetsystem 1400 7kg zwd14581s

mick barrett
January 2010