Hello Jerry,
It should be very simple, it will either be the winder rubber worn down one side, or the winder seized, or there may be moisture or oil on the rubber, if the winder is stuck solid you need to take the top off, put some WD40 on the spindle, put an electric drill over the spindle and start it very slow and you will find it will release.
drivewithken
January 2010
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