Humax PVR freezes?

I got through to Humax support after waiting in a phone queue for 20 mins. They said they have updated software but couldnt download it over the air until January. But if I had computer they would send it as an attachment to an e-mail. I also said that after retuning, channels 1 & 2 were now BBC1 Wales & BBC2 Wales, BBC North west (the ones I want) are now on channels 800 & 801. They said they would also send instructions on how to overcome this.
As promised the e-mail arrived with the attachments, the only problem was a RS323C Null Modem cable is required to transfer the software to the PVR. I decided to go through the retuning process 1st & do the software transfer later when I had obtained a cable. After retuning the PVR is now working perfectly & I havnt updated the software. It looks like the problems were caused by the machine getting conflicting data from the Winter Hill & Wesh transmitters.
For anyone with the same problem I have reproduced the process below.
Note the details might be different for someone in another transmission area.


Please follow these steps to refresh the tuners and manually tune into your local
transmitter
1.. Power OFF the receiver
2.. Disconnect the Aerial cable
3.. Power On the receiver
4.. Press MENU
5.. Select Installation
6.. Enter your password (default = 0000)
7.. Select Default Setting
8.. Select YES
9.. Enter your password (Default = 0000)
10.. When the receiver restarts, power off
11.. Reconnect the Aerial cable
12.. Power on the Box
13.. Press ok on stop (when you see automatic search)
14.. 'No channels found' press ok
15.. 'Press ok to search channels' press ok
16.. Select Manual search
Then please follow the steps below.
The following procedure will allow you to receive signal from the winter hill.
Please go down to Network Search and select enable.
Then go to Channel and select 62.
Then select Search. When the search has finished, press save.

With Network Search enabled this should find all the channels on all multiplexes.
However if this does not find all channels you will have to search the multiplexes
individually.

To do this please switch Network Search back to Disable and search the following
channels one after the other, selecting save after each search;
62, 59, 58, 61, 55, 54

Kind Regards

Humax Customer Support

Good luck
This worked for me.
Terry

Terry
December 2009

I am have the same problems with my box also, all after the digital switch over.Lets hope humax do supply an over the air upgrade. good to know its not just mine.

Simon Walmsley
November 2009

I'm a 9200T user, and my box has becomes irresponsive after every five minutes or so, manual retuning, reformatting, factory default settings does not fix the problem!!

jack bauer
November 2009

Humax told me today (9th Nov) that there is an over-the-air software upgrade due "before Christmas" for PVR9200T ( and may be other models). I know of three sets with this problem - reformatting and resetting to default do not fix the problem. I have sent an email to Humax asking for swift resolution

Clive
November 2009