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How do I fix Sony dual deck cassette player? -- tapes stuck in both decks?

I have Sony dual deck cassette player TC-WR720A. In both decks, tapes are stuck in decks, tapes will not play, doors will not open. How can I remove the tapes without destroying the player and can I fix the problem or must I trash the player?

David Petersen
March 2006

Sony Audio, Cassette Players Sony Player Stuck

I have released my cassette but now it wont play any other cassettes I try and play. Also that lever keeps popping back up, locking the doors once again?????

Trevr
October 2009

I have ordered the capstan belts 1-01-07 should have in two weeks. I keep you posted.

greg misoni
January 2007

I believe it might be the drive belts.If you watch the drive pulleys when you turn the unit on you should notice that these belts are slipping. I am searching for replacements. I have accessed the belt drive area. There is a lot of fragile wire connections. Please label all connectors before proceeding.
I will keep this page updated when new info developes

Greg Misoni
December 2006

The above fixed worked for us - to get the tape out of the A deck on Sony TC-WR665S. However, the stuck "play" mode problem keeps happening, essentially rendering the unit dead. Not worth the cost of repair at this point, I'm afraid.

Jenny
May 2006

Take the top/side cover off (4 screws on side) and you'll be able to see the release mechanism. There will be a small white plastic piece which is blocking the release mechanism.
Push that piece down with a small screw driver while you push the open button.

This happened to me when I tried to play a sticking tape.
I think it thinks it's still in play mode and prevents you from opening the cover.

steve gallagher
March 2006