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How can I make my Sony DVD player give my movie back?

My Sony DVP-NC675P CD/DVD player will play the movie, the 5-disk changer drawer will open and close. But the disk won't drop back down into the tray so I can take it out. It seems to be stuck to the mechanism that picks it up from the 5-disk tray. I was online with Sony for ages trying to find out the problem, but the technician couldn't help. Gave me a link to send it away for repair. However, Sony will only replace it with a reconditioned one for $104, or repair it for even more. Can anyone help me try to fix it myself? Or at least get the disk out. Thanks!

Sherry C
March 2008
SonyVideo, DVD PlayersDvd Player Movie
My son took the cover off, removed the DVD (which was found to have a problem with the center hole being cracked), and the DVD player works perfectly now. And to think Sony wanted me to send it
in for a reconditioned replacement DVD player for the low, low cost of $104! :)

Sherry
March 2008
My son took the cover off, removed the DVD (which was found to have a problem with the center hole being cracked), and the DVD player works perfectly now. And to think Sony wanted me to send it
in for a reconditioned replacement DVD player for the low, low cost of $104! :)

Sherry
March 2008
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