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Mend Canon XR60 Camera Open Tape

Camera won't open to insert a tape?

The school owns a Canon XR 60 camcorder. The camera is powered up. I slide the OPEN/EJECT lever to open the compartment and put in a tape. The gears move with the correct sound and trhe camera dings appropriately. The compartment slides out of the camera about 1/2", no further and the lid on the compartment does not open up.
Is there something I can do to fix the problem?

Judy Bernard
January 2009
CanonCanon XR60Cameras, Video CamerasCamera Open Tape

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Canon XR60 Camcorder: Tape Eject/Open Issue