have you cleaned the filter switch off remove plug from socket. filter is usually on bottom right hand side of machine pull bottom front cover away from m/c, you should see round plastic plug with bar in middle turn anti clock wise until out (beware you could get up to pint or full m/c of water out) idid mine this year and got out two balls of packed fluff & £2.57 one earing +2 nails
naturlist
November 2008