Hi
This is probably caused by an air lock in your system.
If you bleed your radiators you should find the upstairs radiators will heat up.
If you look at the top side of your radiator, one end has a square bleed screw, a key can normally be obtained from a local hardware store. If this is carefully opened (hold an old towel underneath as the water is dirty) you should here air escape, this may take a minute or so to escape.
When the air is cleared you should find water starts to escape from the valve, do up the valve and repeate on all upstairs radiators.
You may find downstairs needs doing as well - this can cause the radiator to be either totally or partially cold
robert dodd
September 2005