To remove the taps easily, there is a small pin running horizontally throgh the lower part of the tap (underneath the counter). it runs between the red and blue inlets and holds them in position. pop this pin out using a watchmakers screwdriver or equivalent and then just pull the two rigid inserts from the tap body, the inserts can then be removed from the pipes. If they are tight and there is enough flex in the water pipes, just slice the pipe down the side of the insert with a stanley knife and then cut this piece off. hope this helps
sharky18
July 2008