this may sound dumb to you but are you talking about your email page like on msn.com or a downloaded program (like outlook express or incredimail) ?
If you are talking about a webpage you should be able to look around for a help screen... Or maybe options?
If you are talking about outlook or another program post that in your reply and I will try and help you!
Worse come to worse... ask your daughter! She may know!
Misty
January 2006