Isn't it AMAZING how crooked the Electrolux dealers are? For what is supposed to be the best made vacuum cleaner manufacturer, they sure do seem to have a vast supply of dishonest employees don't they? I've experienced similar issues with them lying, claiming that an ENTIRE machine needed to be replaced, when all that was needed was a $5 belt! Even though they are good vacuum cleaners, I certainly will never buy one again, due to the fact that the company is FULL OF LIARS.
Scott
April 2010