grohe surf toilet 37063?

Another thanks for the pin-prick tip, worked a treat!

George
April 2009

Just wanted to say thanks for the "pin pricking" tip. I had the exact same problem and it did the trick nicely!

Nick Midgley
March 2009

TRIED THE SUGGESTION ABOUT THE BLISTERS ON THE SEALS. THERE WERE AFEW SMALL ONES ON THE INNER SMALL SEAL.I BURST THEM WITH A NEEDLE PUT IT BACK TOGETHER AND IT WORKS A TREAT.THANKS FOR THE INFO.

GEOFF SEPT 2OO8
September 2008

This is for the Grohe system and relates to the torbeck valve which decides to become very very noisy and sporadic and the syphon itself which allows the water to constantly trickle and then freely flow into the basin over time.

Both of the problems are seal related.

On the torbeck valve front, pull the arm off the hinge and you should see a flat black rubbberish seal. Use a pin to gently prise this out, flip it over and refit it. Job done. No idea what's wrong, or how long that will last, but it could relate to the issue with the siphon...

This is hillarious. The part number on mine is 43 544. Pull the bottom part of the unit out and you'll see two silicon/rubber seals. After around two years these silicon seals (I guess it depends on your local water?) develop bubbles within them - which breaks the seal. You'll need to replace the seals or pin-prick the bubbles and try refitting for the short term.

This is obviously a GROHE sourcing problem which I hope they address and replace their customers seal for *free* rather than charging £15 (I'm in the UK) to replace the seals as part of the lower half of the siphon.

I hope this helps to avoid tedious hours of tinkering with equipment that should have a life of decades rather than, in my case, two years.

Gez
November 2007

if this is a push button model if i remember.
remove the lid isolate the water and hold the flush mech half way down and turn it will come apart from the bottom of the cistern.

turn upside down you'll see a rubber washer on the bottom clean this washer and the seat it sits in, in the bottom of the cistern. if your careful you can remove that washer and turn it around and reinstall.

hi-spec plumbing
August 2007