Norm - you were right on. I did the same thing and it seems to be working now. THANK YOU!
A little more info for others trying this at home - the white post sits under the timer assembly. Remove the tape and the black plastic cover to expose the 2 screws that hold the timer assemble in place. Remove the screws on the assembly and move it aside. Then you will have full and easy access to the post and spring.
JR
April 2010