While you wait for answers, we may have found some information which could help you.
Success
Message
How can I fix my frozen creative zen? It's tricky?
How can I unfreeze my Creative Zen Mozaic (EZ 100, 16GB)?
change battery?
creative volume control problem?
creative muvo mp3?
how can i unfreeze my creative zen 20gb mp3?
Creative Zen Sleek Photo?
my mp3 player (creative zen mosiac)it frozen on the recovery screen it says?
My Creative Zen MP3 Player wont switch on?
Creative Zen X-Fi2 frozen in rebuild ,disc scan mode?
How can I fix my creative zen sleek photo?
how can I make my Zen Creative MX battery last longer than 1 hour?