Check out this link, I just used it and it fixed the problem for my Zen Vision W: http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=718,E=0000000000329410690,K=8400,Sxi=0,Case=obj(10053),Kb=ww_english_add,VARSET=ws:http://us.creative.com/
JBegly
February 2008